This Shipping & Delivery Policy explains how orders placed with Luxestone Jewels are processed, shipped, and delivered.
ORDER PROCESSING
All orders are processed after successful payment confirmation. Orders are prepared and dispatched within standard business timelines. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, processing times may be extended. In such cases, customers will be notified where possible.
SHIPPING METHODS
We use reliable third-party courier and logistics partners to deliver orders safely and efficiently. Shipping methods and delivery options may vary based on location and order size.
Shipping charges, if applicable, are calculated and displayed at checkout before payment is completed.
DELIVERY TIME
Estimated delivery times are provided for reference only and may vary depending on:
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Shipping destination
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Courier service
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Customs clearance
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Weather conditions or unforeseen delays
Luxestone Jewels does not guarantee delivery dates and is not responsible for delays caused by carriers or external factors beyond our control.
INTERNATIONAL SHIPPING
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping fee.
Customs processing times may cause delays beyond estimated delivery timelines.
SHIPPING ADDRESS
Customers are responsible for providing accurate and complete shipping information at checkout. Luxestone Jewels is not responsible for delays, losses, or non-delivery due to incorrect or incomplete address details.
Orders shipped to incorrect addresses provided by the customer may not be eligible for refunds or replacements.
ORDER TRACKING
Once an order is shipped, tracking information will be provided where available. Customers are responsible for monitoring shipment progress using the tracking details provided.
LOST OR DAMAGED SHIPMENTS
If an order arrives damaged or is lost in transit, customers must contact us as soon as possible after delivery. We will work with the courier to investigate and resolve the issue where applicable.
Luxestone Jewels is not responsible for damage caused after delivery or for packages marked as delivered by the courier.
DELIVERY CONFIRMATION
Once a shipment is marked as delivered by the courier, Luxestone Jewels is not responsible for theft, loss, or damage at the delivery location.
CHANGES TO SHIPPING POLICY
We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice. Changes will take effect immediately upon posting.
CONTACT INFORMATION
For questions about shipping or delivery, please contact us at:
Luxestone Jewels
Missouri 63005, United States
Phone: +91 9876543210
Email: info@luxestone.com
